Shopper

Flow

Understanding customers’ touchpoints during their first to final interaction inside the store, converting customer behavior and preferences into valuable insights to optimize strategies and operations.

Project Details

Create a seamless and enjoyable experience for customers, from when they enter the store to when they leave.

Together with Link Retail, we focused on optimizing the flow of customers throughout the store and minimizing bottlenecks to avoid congestion in high-traffic areas, such as your entrance, exit, and checkout lines.

With the use of these analytics paired with advanced algorithms, a versatile technology was developed for retailers to recognize and detect movements inside the stores. 

The software will be integrated into a more robust and advanced state to understand which path customers move through your store.

By understanding this navigation of paths, you can identify the areas in your store that receive the most foot traffic, the areas that are often ignored, the areas that are causing customer frustration or confusion, and the areas that are underperforming so that you can make the necessary adjustments to increase revenue and customer satisfaction.

Mediaset, together with Link Retail, provides advantageous technology to improve your store performance metrics.

Type
You can identify and reduce wait times in areas where customers experience long wait times.
Location
Optimized store layout and product placement increasing 50% chances of product discovery and purchasing and increased profitability.
Services
Gain high-quality analytics into your shopper flow reports reducing redundant expenses while maximizing revenue.
Timeframe

Elevate your brand and unleash your marketing potential

Transform your marketing strategy and take your business to new heights with timely innovative software solutions.

Start small and choose the right module for you

Empower your people and get more out of your stores.

Higher conversion rates uncover precise and comprehensive insights

Gain a deeper understanding on how to properly utilize store metrics to maximize sales potential.

Experience structured operations with enhanced retail efficiency

Optimize your internal processes and focus on getting more sales.

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